Our hotel has the following facilities:

  • continental breakfast included in the room rate
  • free parking opposite the hotel with our �Car parking package�
  • help with your luggage
  • fast check out
  • 24 hour room service
  • ticket booking
  • luggage storage
  • air conditioning
    throughout the hotel
  • complimentary Wi-Fi enabled high speed Internet access
  • a non-smoking establishment
  • dedicated lounge with
    licensed bar
  • computer kiosk
  • concierge services
  • fax / copier / printer on request
  • dry cleaning / laundry
    pick up service
  • Elevator starts from the 1st floor
  • complimentary newspapers and magazines
  • disabled facilities

Local guest information

Heathrow (LHR) 0844 335 1801 Gatwick (LGW) 0844 335 1802
Luton (LTN)  01582 405 100 Stanstead (STN) 0844 335 1803
London City (LCY) 020 7646 0088    
Baby sitting  
Reception will be happy to recommend a registered local service.
The major banks are situated in the high street with 24hr cash point machines.
Drinks and snacks are served throughout the day in our lobby. Please call reception if you would like drinks brought to your room.
BEAUTY & Hairdresser - unisex
ME Hair Beauty: 10 Abingdon Road,, 020 7937 9977
Hair cuts, treatments, straightening and colour, and a full range of beauty treatments. Ask reception about special offers here.
Everyday between 7.00 and 10.30am
If you would prefer your breakfast served in your room we can deliver until 10.30am at no extra charge. Please order via reception the night before.
Car hire 
Chauffeur driven vehicles can be booked by reception.
Free admittance to the Connoisseur Club, opposite the Seraphine Kensington Gardens Hotel, please arrange with reception.
Checkout is 12 noon unless otherwise stated (i.e. group bookings). If you need to extend your stay or require a later checkout please contact reception as soon as you can. Although we try to accommodate these requests it is not always possible to do so.
Odeon, Venue Image, 263 High Street, Kensington, W8 6NA. 08712 244 007.
If you are feeling unwell please let reception know, and if necessary we can contact a local doctor. Alternatively, you could call NHS Direct which offers free professional medical advice, on 0845 4647.
The fire assembly point is located outside the Premier Dry Cleaner (20m from the hotel on the right). Please ensure you have read the evacuation notice displayed in your bedroom. If you have a disability which means you would be unable to hear the alarm or would need help leaving the building in the event of a fire, please inform reception on arrival.
In order to conform with Health and Safety standards our fire alarms will be tested every Monday morning at 10.30am. We apologise in advance for any inconvenience caused.
The Flower Corner, 80 Kensington High Street, London, W8 4SG, can help you with any flower arrangements, 020 7938 5327.
The nearest Accident & Emergency is St Marys Hospital, Praed Street, Paddington, London, W2 1NY.
Our staff are on duty from 7.30am. If you would like your room serviced
at a particular time please contact reception.
The hotel has a complimentary wireless network throughout the building.
Please ask reception for the network name and password.
We can offer an express laundry and dry cleaning service from Monday
to Friday. Please leave your laundry at reception the night before to ensure next day return. Laundry bags and a price list can be found in your room.
Please ask at Reception if you require assistance when checking in or out. Some luggage can be stored if required but it is left at your own risk.
Should you experience any difficulties with any aspect of your room, please report it to reception as soon as possible.
Kensington has many bars, clubs and restaurants. Reception will be happy
to help with a recommendations. A good guide to going out is Time Out.
There is limited meter parking nearby. Parking is free between 18:30 - 8:00, Sundays and Bank Holidays. The nearest car park is Hornton Street Car Park, Hornton Place W8 4LZ, which is a two minute walk away.
Places of worship 
More places can be found at
Catholic: Our Lady of Victories, 235a Kensington High St, 020 7937 4778
C of E: St Philip’s Church, Earl’s Court Road, 020 7603 4420
Jewish: West Central Liberal Synagogue, The Montagu Centre, 21 Maple Street, W1T 4BE
Methodist: Chelsea Methodist Church, 155a King’s Road, SW3 5TX
Muslim: London Central Mosque (also known as Regents Park Mosque), Park Road, Regents Park, NW8 7RG, (the mosque is 3.5miles away)
Kensington has a wide range of restaurants. We will be happy to help with recommendations and special offers. Some useful websites are: and
Reception will be happy to help you with faxes and photocopying.
Most of the stylish Kensington High Street shops are open seven days a week, and open until 8pm on Thursdays. Local shops include: Top Shop, Miss Sixty, American Apparel, Diesel, Urban Outfitters, TK Maxx, Jigsaw, Warehouse, M&S, Hobbs, Karen Millen, Monsoon, Uniqlo and Zara.
Look at the shops on
Harrods, Selfridges, Harvey Nicolls & Westfields are a short bus/taxi ride away.
Sport and LEISURE Facilities
The Kensington Club Gym - 201-207 High Street Kensington, 020 7937 5386, This gym is open to non-members.
Holland park - these beautiful formal gardens, lawns, Japanese gardens and  woodland are lovely for walking or running through.
Hyde Park and Kensington Gardens -
These parks offer a wide range of facilities: horse riding, tennis, bowling, putting, swimming and boating. They are also used for walking, running, roller blading, cycling, skateboarding, football, boating and softball.
Theatre / music / shows / Events  

London has some of the top productions in the world. We recommend buying a Time Out magazine or going to which has details of all current events. Tickets can also be bought at or in Leicester Square (3.5mi/6.4km). Here are some events local to the hotel:

  • Opera Holland Park: This delightful theatre is erected only during the summer months, over the road in Holland Park,
  • Royal Albert Hall: this famous venue is only a short bus/taxi ride away, Kensington Gore, London SW7, 020 7589 8212,
  • Hyde Park: is a wonderful venue for a wide variety of outdoor concerts
    and events,